{"id":3516,"date":"2021-03-29T19:27:12","date_gmt":"2021-03-29T19:27:12","guid":{"rendered":"https:\/\/nisidotam.ca\/?page_id=3516"},"modified":"2021-04-17T16:10:59","modified_gmt":"2021-04-17T21:10:59","slug":"soutenir-les-clients","status":"publish","type":"page","link":"https:\/\/nisidotam.ca\/fr\/soutenir-les-clients\/","title":{"rendered":"Soutenir les clients"},"content":{"rendered":"

[et_pb_section fb_built=\u00a0\u00bb1″ fullwidth=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.9.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#630100″][et_pb_fullwidth_header title=\u00a0\u00bbSoutenir les clients\u00a0\u00bb header_image_url=\u00a0\u00bbhttps:\/\/nisidotam.ca\/wp-content\/uploads\/2021\/03\/image006.jpg\u00a0\u00bb _builder_version=\u00a0\u00bb4.9.3″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#630100″ background_color_gradient_direction=\u00a0\u00bb154deg\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|\u00a0\u00bb]<\/p>\n

Apprenez-en davantage sur la mani\u00e8re dont vous pouvez aider les clients et leur donner les moyens de parler de leur handicap et d\u2019obtenir l\u2019aide requise. Les sections suivantes suscitent un dialogue sur la cr\u00e9ation d’un espace o\u00f9 les nouveaux clients pourront r\u00e9v\u00e9ler un handicap \u00e9ventuel ou d\u00e9j\u00e0 diagnostiqu\u00e9 et acqu\u00e9rir l’assurance n\u00e9cessaire pour d\u00e9fendre eux-m\u00eames leurs int\u00e9r\u00eats. Cet espace les guidera vers l’acc\u00e8s au soutien ou aux accommodements requis dans un milieu de travail.<\/p>\n

[\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1″ _builder_version=\u00a0\u00bb4.7.7″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.9.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.9.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.9.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb min_height=\u00a0\u00bb35px\u00a0\u00bb custom_padding=\u00a0\u00bb||30px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n

D\u00e9finitions et concepts cl\u00e9s<\/span><\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_2,1_2″ _builder_version=\u00a0\u00bb4.7.7″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px|||\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2″ _builder_version=\u00a0\u00bb4.7.7″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb][et_pb_toggle title=\u00a0\u00bbQui sont les professionnels du soutien?\u00a0\u00bb closed_toggle_background_color=\u00a0\u00bbrgba(255,255,255,0.14)\u00a0\u00bb icon_color=\u00a0\u00bbRGBA(0,25,5,0.89)\u00a0\u00bb use_icon_font_size=\u00a0\u00bbon\u00a0\u00bb icon_font_size=\u00a0\u00bb25px\u00a0\u00bb _builder_version=\u00a0\u00bb4.9.3″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb title_font=\u00a0\u00bb||on||||||\u00a0\u00bb title_font_size=\u00a0\u00bb20px\u00a0\u00bb border_radii=\u00a0\u00bbon|10px|10px|10px|10px\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bbrgba(0,25,5,0.89)\u00a0\u00bb]<\/p>\n

Par professionnels du soutien, on entend n’importe quelle personne qui travaille directement avec les clients, y compris, mais sans s’y limiter: les conseillers en emploi et en formation, les agents de la S\u00e9curit\u00e9 du revenu, les enseignants de l’\u00e9ducation des adultes et le personnel de soutien.<\/p>\n

[\/et_pb_toggle][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2″ _builder_version=\u00a0\u00bb4.7.7″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb][et_pb_toggle title=\u00a0\u00bbLes professionnels du soutien en tant que partenaires\u00a0\u00bb closed_toggle_background_color=\u00a0\u00bbrgba(255,255,255,0.14)\u00a0\u00bb icon_color=\u00a0\u00bbRGBA(0,25,5,0.89)\u00a0\u00bb use_icon_font_size=\u00a0\u00bbon\u00a0\u00bb icon_font_size=\u00a0\u00bb25px\u00a0\u00bb _builder_version=\u00a0\u00bb4.9.3″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb title_font=\u00a0\u00bb||on||||||\u00a0\u00bb title_font_size=\u00a0\u00bb20px\u00a0\u00bb border_radii=\u00a0\u00bbon|10px|10px|10px|10px\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bbrgba(0,25,5,0.89)\u00a0\u00bb]<\/p>\n

Les professionnels <\/span>trouvent parfois difficile de d\u00e9terminer le meilleur soutien \u00e0 offrir aux clients. Les ressources suivantes peuvent les aider \u00e0 faire preuve de sensibilit\u00e9, \u00e0 cr\u00e9er des partenariats dans l’int\u00e9r\u00eat des clients et \u00e0 transmettre les informations essentielles sur leurs droits et leurs responsabilit\u00e9s.<\/p>\n

[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1″ _builder_version=\u00a0\u00bb4.7.7″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#630100″ locked=\u00a0\u00bboff\u00a0\u00bb][et_pb_row column_structure=\u00a0\u00bb1_2,1_2″ make_equal=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.9.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px|||\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2″ admin_label=\u00a0\u00bbColumn\u00a0\u00bb _builder_version=\u00a0\u00bb4.9.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#eeeeee\u00a0\u00bb border_radii=\u00a0\u00bbon|25px|25px|25px|25px\u00a0\u00bb][et_pb_cta title=\u00a0\u00bbLes nouveaux clients et le handicap\u00a0\u00bb button_url=\u00a0\u00bbhttps:\/\/nisidotam.ca\/fr\/soutenir-les-clients\/nouveaux-clients-et-handicap\/\u00a0\u00bb button_text=\u00a0\u00bbPoursuivez votre lecture\u00a0\u00bb _builder_version=\u00a0\u00bb4.9.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb custom_button=\u00a0\u00bbon\u00a0\u00bb button_border_radius=\u00a0\u00bb10px\u00a0\u00bb background_layout=\u00a0\u00bblight\u00a0\u00bb max_width=\u00a0\u00bb100%\u00a0\u00bb custom_padding=\u00a0\u00bb25px|25px|25px|25px|false|false\u00a0\u00bb hover_enabled=\u00a0\u00bb0″ sticky_enabled=\u00a0\u00bb0″]<\/p>\n

Cliquez pour en savoir davantage sur la fa\u00e7on de travailler avec les clients de mani\u00e8re \u00e0 favoriser la communication et les partenariats.<\/p>\n

\"\"<\/p>\n

<\/span><\/p>\n

[\/et_pb_cta][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2″ _builder_version=\u00a0\u00bb4.7.7″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#eeeeee\u00a0\u00bb border_radii=\u00a0\u00bbon|25px|25px|25px|25px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_cta title=\u00a0\u00bbLe handicap et l’emploi\u00a0\u00bb button_url=\u00a0\u00bbhttps:\/\/nisidotam.ca\/fr\/soutenir-les-clients\/handicap-et-emploi\/\u00a0\u00bb button_text=\u00a0\u00bbPoursuivez votre lecture\u00a0\u00bb _builder_version=\u00a0\u00bb4.9.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb custom_button=\u00a0\u00bbon\u00a0\u00bb button_border_radius=\u00a0\u00bb10px\u00a0\u00bb background_layout=\u00a0\u00bblight\u00a0\u00bb max_width=\u00a0\u00bb100%\u00a0\u00bb custom_padding=\u00a0\u00bb25px|25px|25px|25px|false|false\u00a0\u00bb hover_enabled=\u00a0\u00bb0″ sticky_enabled=\u00a0\u00bb0″]<\/p>\n

Apprenez-en davantage sur les droits et les responsabilit\u00e9s qui sous-tendent l’inclusion des personnes en situation de handicap en milieu de travail.<\/p>\n

\"\"<\/span><\/p>\n

[\/et_pb_cta][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1″ fullwidth=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.7.7″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

Apprenez-en davantage sur la mani\u00e8re dont vous pouvez aider les clients et leur donner les moyens de parler de leur handicap et d\u2019obtenir l\u2019aide requise. Les sections suivantes suscitent un dialogue sur la cr\u00e9ation d’un espace o\u00f9 les nouveaux clients pourront r\u00e9v\u00e9ler un handicap \u00e9ventuel ou d\u00e9j\u00e0 diagnostiqu\u00e9 et acqu\u00e9rir l’assurance n\u00e9cessaire pour d\u00e9fendre eux-m\u00eames […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-3516","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nSoutenir les clients - Nisidotam<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/nisidotam.ca\/fr\/soutenir-les-clients\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Soutenir les clients - Nisidotam\" \/>\n<meta property=\"og:description\" content=\"Apprenez-en davantage sur la mani\u00e8re dont vous pouvez aider les clients et leur donner les moyens de parler de leur handicap et d\u2019obtenir l\u2019aide requise. Les sections suivantes suscitent un dialogue sur la cr\u00e9ation d'un espace o\u00f9 les nouveaux clients pourront r\u00e9v\u00e9ler un handicap \u00e9ventuel ou d\u00e9j\u00e0 diagnostiqu\u00e9 et acqu\u00e9rir l'assurance n\u00e9cessaire pour d\u00e9fendre eux-m\u00eames […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/nisidotam.ca\/fr\/soutenir-les-clients\/\" \/>\n<meta property=\"og:site_name\" content=\"Nisidotam\" \/>\n<meta property=\"article:modified_time\" content=\"2021-04-17T21:10:59+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/nisidotam.ca\/wp-content\/uploads\/2021\/01\/Nisidotam_Logo_Couleur_RVB_png_ecran_transparent-150x150.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/nisidotam.ca\\\/fr\\\/soutenir-les-clients\\\/\",\"url\":\"https:\\\/\\\/nisidotam.ca\\\/fr\\\/soutenir-les-clients\\\/\",\"name\":\"Soutenir les clients - Nisidotam\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/nisidotam.ca\\\/fr\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/nisidotam.ca\\\/fr\\\/soutenir-les-clients\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/nisidotam.ca\\\/fr\\\/soutenir-les-clients\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/nisidotam.ca\\\/wp-content\\\/uploads\\\/2021\\\/01\\\/Nisidotam_Logo_Couleur_RVB_png_ecran_transparent-150x150.png\",\"datePublished\":\"2021-03-29T19:27:12+00:00\",\"dateModified\":\"2021-04-17T21:10:59+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/nisidotam.ca\\\/fr\\\/soutenir-les-clients\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/nisidotam.ca\\\/fr\\\/soutenir-les-clients\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/nisidotam.ca\\\/fr\\\/soutenir-les-clients\\\/#primaryimage\",\"url\":\"https:\\\/\\\/nisidotam.ca\\\/wp-content\\\/uploads\\\/2021\\\/01\\\/Nisidotam_Logo_Couleur_RVB_png_ecran_transparent-150x150.png\",\"contentUrl\":\"https:\\\/\\\/nisidotam.ca\\\/wp-content\\\/uploads\\\/2021\\\/01\\\/Nisidotam_Logo_Couleur_RVB_png_ecran_transparent-150x150.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/nisidotam.ca\\\/fr\\\/soutenir-les-clients\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/nisidotam.ca\\\/fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Soutenir les clients\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/nisidotam.ca\\\/fr\\\/#website\",\"url\":\"https:\\\/\\\/nisidotam.ca\\\/fr\\\/\",\"name\":\"Nisidotam\",\"description\":\"Understanding Disability in the Nations\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/nisidotam.ca\\\/fr\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Soutenir les clients - Nisidotam","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/nisidotam.ca\/fr\/soutenir-les-clients\/","og_locale":"fr_FR","og_type":"article","og_title":"Soutenir les clients - Nisidotam","og_description":"Apprenez-en davantage sur la mani\u00e8re dont vous pouvez aider les clients et leur donner les moyens de parler de leur handicap et d\u2019obtenir l\u2019aide requise. Les sections suivantes suscitent un dialogue sur la cr\u00e9ation d'un espace o\u00f9 les nouveaux clients pourront r\u00e9v\u00e9ler un handicap \u00e9ventuel ou d\u00e9j\u00e0 diagnostiqu\u00e9 et acqu\u00e9rir l'assurance n\u00e9cessaire pour d\u00e9fendre eux-m\u00eames […]","og_url":"https:\/\/nisidotam.ca\/fr\/soutenir-les-clients\/","og_site_name":"Nisidotam","article_modified_time":"2021-04-17T21:10:59+00:00","og_image":[{"url":"https:\/\/nisidotam.ca\/wp-content\/uploads\/2021\/01\/Nisidotam_Logo_Couleur_RVB_png_ecran_transparent-150x150.png","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/nisidotam.ca\/fr\/soutenir-les-clients\/","url":"https:\/\/nisidotam.ca\/fr\/soutenir-les-clients\/","name":"Soutenir les clients - Nisidotam","isPartOf":{"@id":"https:\/\/nisidotam.ca\/fr\/#website"},"primaryImageOfPage":{"@id":"https:\/\/nisidotam.ca\/fr\/soutenir-les-clients\/#primaryimage"},"image":{"@id":"https:\/\/nisidotam.ca\/fr\/soutenir-les-clients\/#primaryimage"},"thumbnailUrl":"https:\/\/nisidotam.ca\/wp-content\/uploads\/2021\/01\/Nisidotam_Logo_Couleur_RVB_png_ecran_transparent-150x150.png","datePublished":"2021-03-29T19:27:12+00:00","dateModified":"2021-04-17T21:10:59+00:00","breadcrumb":{"@id":"https:\/\/nisidotam.ca\/fr\/soutenir-les-clients\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/nisidotam.ca\/fr\/soutenir-les-clients\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/nisidotam.ca\/fr\/soutenir-les-clients\/#primaryimage","url":"https:\/\/nisidotam.ca\/wp-content\/uploads\/2021\/01\/Nisidotam_Logo_Couleur_RVB_png_ecran_transparent-150x150.png","contentUrl":"https:\/\/nisidotam.ca\/wp-content\/uploads\/2021\/01\/Nisidotam_Logo_Couleur_RVB_png_ecran_transparent-150x150.png"},{"@type":"BreadcrumbList","@id":"https:\/\/nisidotam.ca\/fr\/soutenir-les-clients\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/nisidotam.ca\/fr\/"},{"@type":"ListItem","position":2,"name":"Soutenir les clients"}]},{"@type":"WebSite","@id":"https:\/\/nisidotam.ca\/fr\/#website","url":"https:\/\/nisidotam.ca\/fr\/","name":"Nisidotam","description":"Understanding Disability in the Nations","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/nisidotam.ca\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"}]}},"_links":{"self":[{"href":"https:\/\/nisidotam.ca\/fr\/wp-json\/wp\/v2\/pages\/3516","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nisidotam.ca\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nisidotam.ca\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nisidotam.ca\/fr\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/nisidotam.ca\/fr\/wp-json\/wp\/v2\/comments?post=3516"}],"version-history":[{"count":7,"href":"https:\/\/nisidotam.ca\/fr\/wp-json\/wp\/v2\/pages\/3516\/revisions"}],"predecessor-version":[{"id":5238,"href":"https:\/\/nisidotam.ca\/fr\/wp-json\/wp\/v2\/pages\/3516\/revisions\/5238"}],"wp:attachment":[{"href":"https:\/\/nisidotam.ca\/fr\/wp-json\/wp\/v2\/media?parent=3516"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}